For more details about the return policy please read below:
Can I return the product if I don’t like it?
What are the conditions of return?
How the refund amount is calculated?
Refund to Store Credit = 1100 (order value) - 100 (shipping) = 1000
Exchange = 1100 (order value) - 100 (shipping) = 1000
How to use Store Credit for Shopping?
In case of Prepaid order, What will be the mode of refund?
In case of COD order, how the refund would be given?
Can I exchange the product with another product?
Yes. Partial returns/exchanges are accepted. Please note if the product is part of a BOGO sale or combo offer or clearance sale then only store credit or exchange is possible.
How to send the product back?
• Once you receive the product, if you don’t like it please do not remove any of the tags attached to it. Submit request for return/exchange within 2 days of receiving the order. Returns are NOT accepted 2 days after the delivery. Fill up our return/exchange request form here:
• We will review your request and will send you approval/rejection for the same as the case may apply. Kindly do not dispatch the products before receiving approval from us, we will not be able to process such requests. We will not accept returns if the product is directly sent to us without our approval. Please keep all tags, contents of the package (including free gifts, if any) intact as received. We do not accept the product back if the tag is detached or if anything is missing from the original parcel.
• We will arrange for Return Pickup within 2-3 days. You need to ensure that you are available when the delivery boy comes at your doorstep. The pickup time cannot be adjusted as per customer availability. If the delivery boy is not allowed by your security to enter your premises then you need to meet him outside the premises. Please co-ordinate with the delivery boy when he calls at your number.
• We will make ONLY ONE attempt at pickup. If you miss the pickup or if your pincode does not have the return pickup facility then you need to send us the product back by any courier agent of your choice at your own cost. The product should reach us within 10 days of your request approval. Products received after 10 days will not be accepted.
You can cancel your order within 24 hrs of placing the order, by calling us know on +91 9821511512 or email at firstname.lastname@example.org or WhatsApp on +91 9326755012. No cancellations on sarees with 'Fall & Edging' Requests. No cancellation after order is shipped. Also 'Preordered' items which are made-on-order need at least 2 weeks for dispatch. Preordered items cannot be cancelled once order is placed.
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